Privacy Policy – Hirthe.store

At Hirthe.store, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your information when you visit or make a purchase from our website. By using our website, you agree to the collection and use of information in accordance with this policy.

1. Information We Collect

When you visit Hirthe.store, we collect different types of information, including:

  • Personal Information: When you make a purchase, we collect personal details such as your name, shipping address, billing address, phone number, and email address. This information is necessary for order processing and customer service.

  • Payment Information: We do not store your payment details directly. Payments are processed securely through PayPal and Payoneer, and your payment information is managed by these third-party providers, protected under their privacy and security policies.

  • Automatically Collected Information: As you navigate our website, we collect certain information automatically, such as your IP address, browser type, device type, and the pages you view on our website. This information helps us to analyze how visitors use our site and improve your experience.

2. How We Use Your Information

The information we collect is used for the following purposes:

  • Order Processing: To fulfill your orders and provide you with the products you purchase.
  • Customer Service: To provide you with customer support, respond to your inquiries, and address any issues related to your orders.
  • Communication: To send you order confirmations, shipping notifications, and updates regarding your purchase.
  • Marketing: If you opt-in to our mailing list, we may send you promotional materials, special offers, or updates about our latest products. You can unsubscribe from these communications at any time.
  • Website Improvements: To improve our website functionality, user experience, and service offerings based on user behavior and feedback.

3. How We Share Your Information

We respect your privacy and do not sell, trade, or rent your personal information to third parties. However, we may share your information in the following cases:

  • Service Providers: We may share your information with third-party service providers who help us operate our business, such as payment processors (PayPal and Payoneer), shipping partners, and website hosting providers. These parties are bound by confidentiality agreements and are only authorized to use your information as necessary to provide these services.

  • Legal Obligations: We may disclose your information if required by law or in response to a legal request, such as a subpoena, court order, or government investigation.

4. Data Security

We take the security of your personal information seriously. To safeguard your data, we employ:

  • SSL Encryption: Our website uses Secure Socket Layer (SSL) encryption to ensure that all sensitive information transmitted between you and our site is encrypted and secure.

  • Secure Payment Gateways: Payments made through PayPal and Payoneer are processed via their secure networks, ensuring that your payment details are protected at all times.

While we implement these measures, no data transmission over the internet or method of electronic storage is 100% secure. Therefore, we cannot guarantee absolute security but strive to protect your data to the best of our ability.

5. Cookies and Tracking Technologies

Our website uses cookies to enhance your browsing experience and track how visitors interact with our site. Cookies are small data files stored on your device that allow us to:

  • Remember your preferences and login details
  • Monitor website traffic and usage patterns
  • Improve website performance and user experience

You can choose to disable cookies through your browser settings, though this may limit some functionalities of the website.

6. Third-Party Links

Our website may contain links to third-party websites or services. Once you leave Hirthe.store, we are not responsible for the privacy practices of other websites. We encourage you to review the privacy policies of any third-party sites before providing your personal information.

7. Your Rights

You have the right to:

  • Access Your Information: You can request access to the personal information we hold about you.
  • Update Your Information: You may update or correct your personal information at any time by contacting us.
  • Delete Your Information: You can request the deletion of your personal data, subject to certain legal obligations that may require us to retain some information.
  • Opt-out of Marketing Communications: You can unsubscribe from our promotional emails by clicking the “unsubscribe” link in any email you receive from us.

To exercise any of these rights, please contact us at [email protected].

8. Children’s Privacy

Our website is not intended for use by children under the age of 13, and we do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us so we can take appropriate action.

9. Changes to This Privacy Policy

We reserve the right to update this Privacy Policy at any time. Any changes will be posted on this page, and the date of the last update will be indicated at the top of the policy. We encourage you to review this page periodically to stay informed of how we are protecting your information.

10. Contact Us

If you have any questions or concerns regarding this Privacy Policy or the way we handle your personal information, please contact us:

  • Email: [email protected]
  • Phone: +1 819-410-2090
  • Address: 135 5th Ave SW, Le Mars, IA 51031, US
  • Working Hours: Monday to Friday, 8 AM – 5 PM (Closed on Saturday and Sunday)

Thank you for trusting Hirthe.store with your personal information. We are committed to protecting your privacy and providing a secure shopping experience.