Payments Policy – Hirthe.store

At Hirthe.store, we are committed to providing you with a safe, secure, and hassle-free shopping experience. Below is a detailed overview of our payment policy, including accepted payment methods, security measures, and important terms to ensure smooth transactions.

Accepted Payment Methods

We currently accept the following payment methods:

  1. PayPal: You can securely make payments using your PayPal account. PayPal provides a trusted and efficient way to complete your purchase without sharing your financial details with us.

  2. Payoneer: We also accept payments via Payoneer, a widely recognized global payment platform that ensures secure and fast processing of transactions.

Currency

All prices on Hirthe.store are listed in US Dollars (USD). If you are making a payment using a different currency, your payment provider may convert it into USD at the current exchange rate. Please consult your payment provider for any associated conversion fees or policies.

Order Confirmation

Once your payment is successfully processed, you will receive an order confirmation email from us. This email will include:

  • Your order number
  • Details of the items purchased
  • Shipping address and contact information
  • Estimated delivery time

If you do not receive this confirmation within 24 hours of placing your order, please reach out to our support team at [email protected] or call us at +1 819-410-2090.

Payment Security

We prioritize the security of your financial information. When you make a payment on our website, your details are encrypted using Secure Socket Layer (SSL) technology to protect your data from unauthorized access. Hirthe.store does not store any sensitive payment information such as credit card numbers on our servers.

For payments made via PayPal and Payoneer, you are further protected by their respective security measures and buyer protection policies. These services help ensure your money is safe and that your payment details are kept confidential.

Shipping Fees

A flat shipping fee of $6.99 is applied to all orders, regardless of the number of items or the delivery destination within the United States. Shipping is currently only available for domestic orders.

Order Processing & Shipping Times

  • Order Processing Time: Once payment is received, your order will be processed within 1-3 business days. During this time, we carefully prepare, package, and dispatch your items.
  • Shipping Time: Once dispatched, delivery takes approximately 7-15 business days, depending on your location and any potential carrier delays.

Billing Information

Please ensure that the billing information you provide during checkout matches the details associated with your chosen payment method. In case of any discrepancies, the payment may be declined or delayed.

If there are any issues with the payment or if further verification is required, we will contact you via the email address provided during checkout.

Payment Issues

If you experience any difficulties during the payment process, please reach out to our customer support team. We will do our best to resolve any issues as quickly as possible to ensure your order is successfully placed.

Contact Information:

  • Email: [email protected]
  • Phone: +1 819-410-2090
  • Working Hours: Monday to Friday, 8 AM – 5 PM (Closed on Saturday and Sunday)

Order Cancellations

You can request a cancellation within 24 hours of placing your order, provided that the order has not yet been processed. To request a cancellation, please contact us at [email protected] or call +1 819-410-2090. Once your order has been processed and shipped, it cannot be canceled.

Refunds and Returns

For detailed information on our refund and return policies, please refer to our Refund and Returns Policy page. Refunds are typically processed back to the original payment method used during checkout.

Contact Us For any questions or concerns related to payments, feel free to get in touch with our support team at:

  • Email: [email protected]
  • Phone: +1 819-410-2090
  • Address: 135 5th Ave SW, Le Mars, IA 51031, US
  • Working Hours: Monday to Friday, 8 AM – 5 PM (Closed on Saturday and Sunday)

Thank you for choosing Hirthe.store! Your satisfaction is our top priority, and we look forward to serving you.